Terms & Conditions

Terms and Conditions

Trading Terms

Payment for all goods and services supplied shall be made by the customer to Alpine within 30 days from the date of statement. Please see Credit Application for full details.

Prices

Prices contained in this price list are subject to review without notice. Any price changes will be communicated with 60 days’ notice.

Dimensions

All dimensions are stated in millimeters or centimeters and are nominal sizes. Variations may occur due to manufacturing. Care should be taken to check sizing prior to installation.

Returns

The customer will be deemed to have accepted the goods as being in accordance with its order unless it notifies Alpine of its claim within 7 days of receipt of goods.

All returns must be authorized by an Alpine Kitchens & Bathrooms representative prior to the goods being returned. Alpine will issue a Credit Authorization Number (CAN) for the goods once inspected. The CAN will commence the pickup procedure for the goods (should this be required).

For any credit claim to be processed Alpine must be provided with the following:

  • Alpine Invoice Number or Delivery Docket Number
  • Credit Authorization Number
  • Description of the goods
  • Reason for return
  • Amount being claimed

Alpine’s standard restocking fee is 15%.

Returns without notification will not be accepted.

Warranty

Alpine Cabinets will at its election, pursuant to its obligations under the Competition and Consumer act 2010: repair or replace the defective product or part, and make appropriate adjustment. The warranty shall expire after the set period from the date of original purchase, where a Product is covered by this Warranty. Alpine Cabinets will undertake the replacement parts and/or product regardless of the interim service within that period.

This Warranty is subject to the conditions and exclusions below, Alpine Cabinets warrants that products manufactured and distributed by Alpine Cabinets, will be free from inherent defects in materials and workmanship for the warranty period applicable to the Product. This Warranty only applies within Australia and does not include removal or re-installation costs.