Tapware

Alpine Building Products offer a range of top quality tapware for the bathroom, kitchen, and laundry. If you have a question about any products in our tapware range, please check for the answer below before getting in touch with us.

  • Do I need a registered plumber to install my tapware?

    Yes. It is highly recommended that the plumber follows the installation instructions enclosed with the product, this sheet details essential information about your product.

  • Is the tapware covered by a warranty?

    Yes, all products in our tapware range are covered against construction defects. Tapware warranties are as follows. For all product warranties, visit our Warranty Information page.

    Tapware and Mixers
    Tapware –5 YearsReplacement parts or complete product
     * Chrome Finish5 YearsReplacement parts or complete product
     * Coloured Finish2 YearsReplacement parts or complete product
    Wall mixers5 YearsReplacement parts or complete product
    Spouts5 YearsReplacement parts or complete product
    Shower heads and arms5 YearsReplacement parts or complete product
     * Shower Hoses1 YearReplacement parts or complete product
    Tapware and Mixers O-rings and Washers3 MonthsReplacement parts
  • Does all our tapware comply with WELS?

    Yes, all tapware and shower products in the Alpine Building Products range is manufactured meet stringent Australian Standards and comply with the Australian Government’s mandatory WELS testing. You can be confident about the quality of our products.

  • What does WELS mean?

    WELS stands for ‘Water Efficiency Labelling and Standards’. It is an Australian government initiative which enforces mandatory labelling for all tapware and shower products sold in Australia, to indicate their water efficiency. The higher the WELS star rating on a product, the more water efficient the product is. Please refer to http://www.waterrating.gov.au or phone 1800 803 772.